Azucar Hotel Tulum,
The Sweetest Temptation
Azucar Hotel Tulum was founded in April 2008.
We are a hotel proudly handcrafted by Mexican hands, where the turquoise waters of the Caribbean Sea, the soft white sand, and the jungle vegetation blend into every room, bungalow, and every corner of the hotel.
We are a hotel proudly handcrafted by Mexican hands, where the turquoise waters of the Caribbean Sea, the soft white sand, and the jungle vegetation blend into every room, bungalow, and every corner of the hotel.
We are thrilled that you feel at home here and can experience the connection of all your senses with nature and this magical place.
Welcome to Azucar Hotel Tulum,
“The sweetest temptation”
Azucar Hotel Tulum,
The Sweetest Temptation
Azucar Hotel Tulum was founded in April 2008.
We are a hotel proudly handcrafted by Mexican hands, where the turquoise waters of the Caribbean Sea, the soft white sand, and the jungle vegetation blend into every room, bungalow, and every corner of the hotel.
We are a hotel proudly handcrafted by Mexican hands, where the turquoise waters of the Caribbean Sea, the soft white sand, and the jungle vegetation blend into every room, bungalow, and every corner of the hotel.
We are thrilled that you feel at home here and can experience the connection of all your senses with nature and this magical place.
Welcome to Azucar Hotel Tulum,
“The sweetest temptation”
Location
Suite Mar with private Jacuzzi, frontal views of the ocean and the infinity pool.
Capacity: up to 2 people
Suite Agua with private Jacuzzi, views of the ocean and other beautiful areas of the hotel.
Capacity: up to 2 people
Suite Cielo with frontal views of the ocean and the infinity pool, private Jacuzzi in a stunning and spacious Suite Rooftop.
Capacity: up to 2 people
Suite Aire with panoramic views of the ocean and the infinity pool, private Jacuzzi in a stunning and spacious suite. Suite Rooftop.
Capacity: up to 2 people
Double Room with Partial Ocean and Garden Views.
Capacity: Up to 4 guests.
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King Room with Partial Ocean and Garden Views.
Capacity: Up to 2 guests.
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King Room Views of the jungle and the famous Hotel Zone street lined with shops.
Capacity: Up to 2 guests.
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Double Room Views, overlooking the main avenue of Tulum's hotel zone, surrounded by iconic boutiques and shops, and the amazing jungle.
Capacity: Up to 4 guests.
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Policies
Policy
- All reservations must be paid in full at the time of booking.
- All reservations must be made by sending a full photo of their National Institute of Statistics (INE) identification for Mexican travelers and a passport for foreign travelers; these must be presented at check-in.
- If the aforementioned identification, sent in PDF format or scanned and presented in physical form upon arrival at the hotel at check-in, does not match the primary guest’s identification, we do not reserve the right to refuse the reservation, even if it has been paid for.
- The offered rate will be valid for 24 hours only.
- Changes may occur if the reservation is not made within this time frame.
- There are no refunds or cancellations if the guest does not show up for check-in.
- To make a change of date valid, 16 business days’ notice is required. This request will be subject to rate changes and room availability.
- If the check-in and check-out dates are changed according to policy guidelines and the rate is lower, no refund will be issued for the change of dates.
- Check-in Time: 3:00 PM
- Check-out Time: 12:00 PM
- The check-out tolerance is 30 minutes to avoid additional charges.
- Late Check-out: 50% of the room rate will be applied to the daily rate until 2:00 PM.
- If the rate is later than 2:00 PM, the full amount of one night’s room will be charged at that day’s rate.
Pool Use
- Children, youth, and adults are allowed in the oceanfront pool.
- The Jacuzzi located on the “Selvamar” Rooftop is for use by guests 18+ only.
- SMOKING IS NOT PERMITTED IN ENCLOSED AREAS, SUCH AS ROOMS OR COMMON AREAS WITH A ROOF, NOR INSIDE A POOL OR JACUZZI.
- BEVERAGES OF ANY KIND ARE NOT PERMITTED IN THE POOLS OR JACUZZIS.
- A FEE FOR LOST OR TAKEN TOWELS FROM THE HOTEL IS USD 150.
- IN CASE OF ANY DAMAGE TO THE PROPERTY, THE AMOUNT TO BE CHARGED WILL BE THE COST OF THE REPAIR AND AN ADDITIONAL USD 250.
- Any inappropriate behavior toward our staff or behavior that disturbs other guests will be grounds for leaving the hotel without a refund. In extreme cases, the police will be called.
- No refunds or changes will be made due to weather conditions, hurricanes, flight changes, natural disasters, illnesses, or personal reasons.
- Parking is free and subject to availability.
- We are not responsible for accidents, theft, or loss of your belongings, or damage to third parties.
- We reserve the right to request that you leave the property if you fail to comply with our policies and regulations.
- THANK YOU FOR YOUR UNDERSTANDING.
- WE WISH THAT HARMONY REIGNS AT AZUCAR HOTEL TULUM AND THAT EVERY TRAVELER AND GUEST HAVE AN EXCELLENT STAY.
Request Rates / Solicitud de Cotización
Correo Electrónico / Email
contacto@azucarhotel.com
Teléfono / Contact number
+52 (81) 1380-2176
Location / Ubicación
Carretera a Boca Paila km. 7.5 de la Zona Hotelera de la playa de Tulum. CP 77780